COVID-19 Remote Inspections

April 17, 2020

In recent days the HERS rating industry’s oversight organization, RESNET, issued guidance encouraging HERS raters nationwide to alter inspection practices in response to COVID-19. The following testing and inspection guidelines are presented to all Program participants as an option, not a requirement.

[**Allowance extended up to thirty (30) days after the Presidential Proclamation on Declaring a National Emergency Concerning the Novel Coronavirus Disease (COVID-19) Outbreak is lifted. See the news article here.]

Testing Protocol Clarifications

March 17, 2020

To ensure the RNC Program collects accurate energy usage data, it may require different testing protocols from those found in the IECC Energy Conservation Code or RESNET Standards. Read the full post for more information.

Mandatory Insulation Inspections

September 13, 2018

As a reminder, insulation inspections are required for all homes participating in the Duke RNC Program for a HERO rebate or a HERO + HERS Rebate. Under no circumstances may homes be submitted without both a pre-drywall and final inspection by a participating Rater. This means that scheduling and carrying out inspections with your Rater is critical.

Please see the previous participant email for additional information.

Missed inspections and thermography

May 30, 2018 in Builders, Raters

After additional evaluation, the Program will no longer accept thermography inspections in place of visual insulation verification by Raters (only whole-house incentives are impacted).

Rater Field Guide Updates

June 30, 2017 in Raters

Be sure that your homes (especially those with dual fuel heat pumps) are getting proper rebates. Also, a quick note about the RESNET standard for rater-verification of building characteristics.

"Look-back" ratings ineligible after 5/31/17

January 17, 2017 in Raters

Homes that do not undergo a rough/insulation inspection will no longer be eligible for RNC incentives.

What's up with program Quality Assurance?

October 11, 2016 in Builders, Raters

A reminder about the program's Quality Assurance process and the need for on-site inspections by the DEP RNC Program.